Privacy Policy

1. Introduction

This Privacy Policy explains how Uptown Carpet Care & Flood Restoration ("we," "us," or "our") collects, uses, and shares information through this website (the "Site"). This Site is built and hosted using technology provided by Cul de Sac Digital, our website developer.

2. Information We Collect

• Information you provide through contact, booking, or inquiry forms, such as your name, email, phone number, and message.
• Basic technical information, such as your browser type and the pages you request, that our hosting provider processes to deliver the Site.

3. How We Use Your Information

We use the information we collect to respond to your inquiries, provide our services, follow up on leads, and improve our Site.

4. How We Share Your Information

We share information with service providers who help us operate this Site and respond to inquiries, including Cul de Sac Digital (our website developer and hosting provider). We do not sell your personal information.

This Site shows our reviews from Google. When that section loads, the Site requests the reviews from Google, and reviewers' profile pictures load directly from Google's servers, which receive your browser's standard request information under Google's privacy policy.

5. Data Retention

We retain information for as long as needed to respond to your inquiry, provide our services, and meet our business and legal obligations.

6. Your Choices

You may contact us using the information below to ask what information we have about you or to request that it be deleted, subject to any legal or legitimate business need to retain it.

7. Children's Privacy

This Site is not directed to children, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time; the effective date above reflects the most recent update.

9. Contact Us

Questions about this Privacy Policy can be directed to jcbitely@gmail.com or (214) 436-0157.